About Us

Empowering healthcare professionals through hands-on training and industry-leading knowledge.

At the Healthcare Professionals Institute (HCPI), we are proud to deliver practical, fully accredited training that supports professionals across the healthcare sector. With a strong emphasis on real-world learning, our courses are led by experienced clinicians who bring both passion and precision to the classroom.

We believe in building confidence as much as competence. That is why our training is focused on practical skills, real case scenarios, and up-to-date clinical guidance ensuring that every delegate walks away equipped to provide safer, better care. We are here to support your journey with expert-led, high-quality training.

Accreditations & Trusted Collaborations

We are proud to be recognised and trusted by industry-leading bodies and partners. Our courses meet the highest professional standards, so you can train with confidence.

Meet the Team

Behind every course at HCPI is a team of experienced professionals who are passionate about training the next generation of healthcare providers. With backgrounds spanning audiology, clinical practice, education, and business development, our team bring a unique blend of insight, expertise, and real-world knowledge into every classroom.

Harriet Photograph

Harriet Varney

Business Development Manager & Clinical Lead

Harriet Varney is a qualified hearing aid dispenser and experienced earwax removal specialist, with a strong focus on safe, patient-centred care. As a clinical lead, she brings extensive hands-on clinical experience into her teaching and mentoring, translating knowledge into practical, accessible training. She supports professionals at all stages of their careers to build confidence, competence, and consistency in practice. Alongside leading business development, Harriet is known for her calm, approachable leadership style, fostering a culture of accountability, continuous improvement, and clinical excellence.

Connor Haywood, trainer for Occupational Health Technician Course

Connor Haywood

Trainer

Connor Haywood brings a fresh, energetic approach to training. With a background in sport development, physical education, and occupational health, he delivers our Occupational Health Technician course with clarity and enthusiasm. Currently active in the field, Connor ensures that his training remains current, practical, and rooted in real-world knowledge.

Donna Newitt

Trainer

With over 20 years of hands-on experience, Donna Newitt is one of HCPI’s most seasoned specialists in earwax removal. She supports practical training across multiple Hear4U clinics, guiding course delegates through real patient scenarios with patience, clarity, and clinical precision. Donna’s extensive expertise and warm teaching style make her a firm favourite among learners.

FAQ

No, we don’t offer on-site parking, but there are several nearby public options at both locations.

Of course! All courses include refreshments, and full-day sessions such as Earwax Removal or Occupational Health Training also provide lunch. For longer courses, breaks are scheduled approximately every 1.5 hours to keep you refreshed and focused.

  • Earwax Removal: 2 days
  • Occupational Health Technician: 3 days
  • Ear Anatomy & Otoscopy: 3 hours
  • Drug & Alcohol Training: 2 hours

You will receive a CPD-accredited certificate within a week of completing the course, provided your trainer confirms you have met the required competency. Attendance alone doesn’t guarantee certification; if further practice is needed, additional sessions (costing £295 – £495) may be recommended. Course fees are non-refundable.

If you’re interested in ear care but lack medical training, we recommend starting with our Ear Anatomy & Otoscopy half-day course. This helps assess your suitability before enrolling in advanced training. Call us to discuss options.

Yes. You can purchase training-related equipment through us, just get in touch to view available packages.

We keep class sizes small (max 5 participants) to ensure focused, hands-on learning and personalised trainer support.

Simply choose your course from our website menu, select your preferred date, and follow the booking steps.

Please inform us at the time of booking. We’ll do everything possible to accommodate any specific needs you may have.

Our cancellation policy is detailed in our terms and conditions. Please review them before booking.