We’re passionate about providing healthcare professionals with the very best education and training. Our CPD-accredited health courses are designed to equip you with the knowledge and skills you need to excel in your field, so you can feel confident and competent in your work. Our mission is to help you operate safely and effectively, so you can make a real difference in the lives of your patients.
We have two main locations where we deliver our courses.
Hinckley:
Second Floor,
6 New Buildings,
Hinckley
LE10 1HW
Leicester:
Hear4U Leicester,
227 Hinckley Road,
Leicester
LE3 0TG
Director of HCPI
Keith Crook is the Director of the Healthcare Professional Institute (HCPI) and a qualified Hearing Aid Audiologist with over 10 years of industry experience. His love for both hands-on clinical work and teaching has made him a trusted mentor in the fields of ear health and wax removal.
Keith’s approachable style and passion for sharing his knowledge have helped many healthcare professionals build their confidence and skills in dealing with ear pathologies and effective wax removal techniques. At HCPI, he combines his clinical expertise with a forward-thinking mindset to keep the institute growing and to continue providing the best quality training in the field of ear care.
Business Development Manager
Vaishi Sanjeevan is a qualified audiologist and hearing aid dispenser with a strong background in healthcare science. With experience in training audiology students and a passion for helping people with hearing loss, Vaishi serves as HCPI’s Business Development Manager.
She combines her clinical expertise with her passion for business to drive Healthcare Professional Institute forward, overseeing the development and delivery of courses while also spending time in the clinics at Hear4U.
Administrative Coordinator
Nichola is the admin coordinator at HCPI, working from our training centre in Hinckley. With over 15 years of customer service experience, she is passionate about helping people and thrives on tackling challenges – qualities that make her a valued member of our team. Her dedication ensures smooth and efficient support for all our courses and services.
Outside of work, she loves staying busy with her two boys as well as spending time with family and friends. One example of an activity she doesn’t enjoy is cooking, though she’s lucky enough to leave it to her husband, who’s a chef!
Trainer
Connor Haywood brings a dynamic blend of experience and passion to the Healthcare Professional Institute – HCPI team as a trainer for the Occupational Health Technician Course. With a BA in Sport Development and Management and a rich background in teaching Physical Education, Connor has dedicated his career to the intersection of health, education, and safety. Currently active as an occupational health technician, Connor enriches his teaching with current, real-world insights.
Trainer
Harriet is a fully qualified earwax removal specialist and hearing aid dispenser. With her exceptional clinical skills and a compassionate, patient-centered approach, she not only embodies a deep passion for audiology but also demonstrates a remarkable commitment to delivering the highest standard of hearing care, making her an invaluable asset to our team.
Trainer
A certified Healthcare Assistant with a wealth of expertise in diverse techniques of earwax removal, Donna Newitt boasts over two decades of experience in this field. Not only does she currently operate across 2 of our Hear4U branches, but she also supervises our Earwax Removal Course delegates during their practical training. Donna is one of our most esteemed and experienced earwax removal specialists.
If you have any further questions please feel free to contact us
Unfortunately, on-site parking is not available at this time. However, there are plenty of parking options near both locations to choose from.
Yes, all courses offer beverages during breaks. For longer courses, such as Earwax Removal and Occupational Health Training, a full lunch is also provided.
Yes, all courses longer than two hours include breaks approximately every 1.5 hours, in addition to a lunch break.
Once you have demonstrated the required level of competency, you will receive an official HCPI certificate confirming your newly acquired knowledge and skills within one week of course completion.
Absolutely! We offer a range of products related to our courses. Contact us here for more information.
Our best advice is to offer you to attend our half day otoscopy and anatomy of the ear course. This will be a good insight into the start of a career within ear care and assess whether you would be able to perform otoscopy and examine the health of the ear effectively, before attending the 2 day course. Please contact us to discuss the best way for you on 014555 245740.
Our cancellation policy can be found in our terms and conditions. Please refer to these for full details.
Certification is not guaranteed just by attending the course. Your trainer will assess your performance to make sure you have the necessary skills to practice safely. If they feel you need more practice, they may suggest additional training sessions which cost between £295-£495 depending on the level of training needed. It’s important to know that the course fee is not refundable, even if you don’t pass the certification.
Course length is as follows:
Earwax Removal: Two consecutive days
Ear Anatomy and Otoscopy: 3 Hours
Drug & Alcohol Training: 2 Hours
Occupational Health Technician Training: Three consecutive days
You can easily book your place by clicking your preferred course from the website’s main menu and selecting the date that is most suitable for you.
We believe that quality education requires personal attention and hands-on training. That’s why we keep our student-to-trainer ratio low, with a maximum of five delegates per course. This ensures that each student gets the individual support they need to succeed.
If you have specific needs, such as disability accommodations or communication support, please let us know when you register for the course. We will do our best to provide the necessary adjustments to ensure that you can fully participate in the course and achieve your learning goals.
