About Us
Empowering healthcare professionals through hands-on training and industry-leading knowledge.
At the Healthcare Professionals Institute (HCPI), we are proud to deliver practical, fully accredited training that supports professionals across the healthcare sector. With a strong emphasis on real-world learning, our courses are led by experienced clinicians who bring both passion and precision to the classroom.
We believe in building confidence as much as competence. That is why our training is focused on practical skills, real case scenarios, and up-to-date clinical guidance ensuring that every delegate walks away equipped to provide safer, better care. We are here to support your journey with expert-led, high-quality training.
Accreditations & Trusted Collaborations
We are proud to be recognised and trusted by industry-leading bodies and partners. Our courses meet the highest professional standards, so you can train with confidence.
Meet the Team
Behind every course at HCPI is a team of experienced professionals who are passionate about training the next generation of healthcare providers. With backgrounds spanning audiology, clinical practice, education, and business development, our team bring a unique blend of insight, expertise, and real-world knowledge into every classroom.
Keith Crook
Director
Keith Crook is a qualified Hearing Aid Audiologist with over a decade of clinical experience. As Director of HCPI, Keith combines his love for practical ear care with a deep passion for teaching. His approachable manner and mentorship style have guided hundreds of professionals towards confident, safe earwax removal techniques and better patient outcomes. With a sharp focus on raising training standards, Keith continues to drive HCPI forward with innovation and integrity.
Vaishi Sanjeevan
Business Development Manager
With a strong foundation in healthcare science and audiology, Vaishi Sanjeevan brings both clinical insight and strategic direction to HCPI. She has trained audiology students across various institutions and now plays a key role in shaping course development, delivery, and learner experience. Her passion for both education and hearing health makes her a vital force behind the scenes and sometimes in front of the classroom too.
Connor Haywood
Trainer
Connor Haywood brings a fresh, energetic approach to training. With a background in sport development, physical education, and occupational health, he delivers our Occupational Health Technician course with clarity and enthusiasm. Currently active in the field, Connor ensures that his training remains current, practical, and rooted in real-world knowledge.
Harriet Varney
Trainer
Harriet is a qualified earwax removal specialist and hearing aid dispenser with a strong commitment to patient care. Her calm, clinical approach and dedication to upholding the highest standards make her an inspiring and invaluable trainer for learners who want to build both their skills and confidence in ear care.
Donna Newitt
Trainer
With a strong foundation in healthcare science and audiology, Vaishi Sanjeevan brings both clinical insight and strategic direction to HCPI. She has trained audiology students across various institutions and now plays a key role in shaping course development, delivery, and learner experience. Her passion for both education and hearing health makes her a vital force behind the scenes and sometimes in front of the classroom too.
FAQ
No, we don’t offer on-site parking, but there are several nearby public options at both locations.
Of course! All courses include refreshments, and full-day sessions such as Earwax Removal or Occupational Health Training also provide lunch. For longer courses, breaks are scheduled approximately every 1.5 hours to keep you refreshed and focused.
- Earwax Removal: 2 days
- Occupational Health Technician: 3 days
- Ear Anatomy & Otoscopy: 3 hours
- Drug & Alcohol Training: 2 hours
You will receive a CPD-accredited certificate within a week of completing the course, provided your trainer confirms you have met the required competency. Attendance alone doesn’t guarantee certification; if further practice is needed, additional sessions (costing £295 – £495) may be recommended. Course fees are non-refundable.
If you’re interested in ear care but lack medical training, we recommend starting with our Ear Anatomy & Otoscopy half-day course. This helps assess your suitability before enrolling in advanced training. Call us to discuss options.
Yes. You can purchase training-related equipment through us, just get in touch to view available packages.
We keep class sizes small (max 5 participants) to ensure focused, hands-on learning and personalised trainer support.
Simply choose your course from our website menu, select your preferred date, and follow the booking steps.
Please inform us at the time of booking. We’ll do everything possible to accommodate any specific needs you may have.
Our cancellation policy is detailed in our terms and conditions. Please review them before booking.